There can be line-ups depending what time you go for dinner, we usually ate later around 9:00 P.M.Service was great in all restaurants and a big thank you to Abraham, Robersio, Lindburgh, Daniel, and many more in the buffet and to the wonderful Ladies (Miriam) at the front reception.Our room was not acceptable in #8108, main floor facing mangrove and workers walking to and from work below our balcony, we did not enjoy that and asked for another room, told nothing else was available, Sunwing Rep. Cecile, managed to find us a room on the 4th floor #8428, same side only higher up, we got this room 3 days later, not much better but we could sit on our balcony. Now $235 (Was $̶1̶,̶0̶5̶0̶) on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. We had three 4th floor and one 1st floor ocean side facing rooms in the Diamond Club area (Note: we did not pay for the Diamond Club upgrade package so could not utilize Diamond Club additional benefits which included the pools and bars in our area of the hotel). Having the butler service is something special- something new for us. Down side of the resort was just the beach and water could have less seaweed,but there was a cleaning crew that would try to clear most of the seaweed as best theycould. Taxes and fees that are shown are estimates only. Lots of kids of all ages, no misquotes. This is not the case. We ate at nearly every restaurant which included Italian (excellent lasagna), Mediterranean, Steak (French onion soup, Carpaccio), Japanese (Sushi), TexMex (fish tacos), Mexican (fajitas). See 14,661 traveller reviews, 14,280 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #18 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. On top of all that - the buffet in Grande Marche was the best all-inclusive buffet I've ever had with an incredible assortment of foods and chef-made dishes.The bars and liquor selection were exactly what I would have chosen - name brands of alcohol too numerous to list here - but including Crown Royal, Jack Daniels, Stoli, Absolut, Bombay Sapphire, Johnny Walker Red and Black. If you are looking for a beautiful blue carribean ocean, this is not the place. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. I am sure many people feel the same.The best part of this resort is that it is only 15 minutes from the airport. We would go back as a family if the price was the same...I don't think my Husband I would go even in the Hideaway..if it's just t he 2 of us we would go to a Secrets or Excellence..have been to both and love them. This resort has a casino. The resort is absolutely beautiful. Opa was another story and didn't even try to get into Hunter. The resort is absolutely beautiful. TransportationVisit the NexusTours counter located in the main lobby to arrange transportation or any off-site excursions for an additional cost. We'll extend your compliments to our staff and most particularly, to your butlers.It will be a great pleasure to welcome you once again for another memorable vacation.Luxury RegardsFrancisco JorgeGeneral Director. The splash pool was the most active the other pools in front of the martini mix a bit more quite. Ask domenics149 about Royalton Riviera Cancun Resort & Spa, Ask romaga0 about Royalton Riviera Cancun Resort & Spa. The rooms were clean andspacious and the beds were very comfortable. Learn about our Safety-Assured Vacations. See 14,671 traveler reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The design of the entertainment area should have been thought out better. Royalton Riviera Cancun Resort & Spa: Amazing Holiday - Butler Service excellent - See 14,426 traveller reviews, 13,590 candid photos, and great deals for Royalton Riviera Cancun … ParkingParking is available at no additional cost for guests of the hotel. I did not find it smelly, but really didn't want to go in the water but my daughter did. The food was amazing. Dress CodeWe ask guests respect a smart casual dress code in our a la carte restaurants. Check-in/Check-out  Check-in at 3:00pm EST and check-out is 12:00pm EST, however upon request and subject to availability, you may arrange to check in or out at a different time. Thank you Marianna and Pepe. There is also a souvenir shop or cigar shop for authentic items to take home. I know others have said they saw more being delivered, but not to the Royalton section. Onsite Services• 12 pools and children splash park • Jacuzzi• Spa• 24-Hour Room Service. A warm reception and chilled cocktail set the tone for an extravagant vacation. The infinity pools that look out over the beach are stunning. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Gourmet Marche is a buffet with a lot of variety, and the Japanese Zen restaurant has a teppanyaki show. Book Royalton Riviera Cancun Resort & Spa, Riviera Maya on Tripadvisor: See 14,669 traveller reviews, 14,281 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. It has beautiful pools and great restaurants. Unfortunately we didn't have time to try the Habachi inside the Japanese restaurant. Wedding and Honeymoon trip was fantastic! The resort is absolutely beautiful. We were celebrating an Anniversary and the small surprises like the champagne and cake in the room, rose pedals on the bed and in a bathtub full with bubbles and rose pedals -- nice touch. The celebrated Royalton Luxury Resorts chain is pleased to offer guests an opportunity to enhance their All-In Luxury™ vacation experience when selecting a Diamond Club® package. Be sure that we will post your comments on our internal info system to all our staff. Ask the front desk or your Diamond Club™ butler at least 2-days before your departure. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Beach... yes there is seaweed..alot. Dear tons765We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. The kids liked the burgers and fries at nibbles.4. I will try to cover it all. Ask Alessandrotucciarone about Royalton Riviera Cancun Resort & Spa, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 7 websites, Margaritaville Island Reserve Riviera Cancun. Guests rave about the food, which is above average for an all-inclusive resort. The infinity pools that look out over the beach are stunning. Looking forward to the improvement in the specialty coffee.More, Dear Domenic SWe heartily appreciate your taking the time to write such a detailed review on our resort Royalton Riviera Cancun. Best resort ever! Communication in other countries is always challenging, I always... We just returned from the Royalton and I must say it was one of the best all inclusive experiences we have had. Unfortunately, I couldn't get a good coffee of any type at any of the restaurants. Whatever the reason it went well. If you are looking to arrange a special event or occasion, please inform the resort before you arrive or contact your butler for Diamond Club™ guests. We stayed in the Royalton main building and would not pay more for the Diamond Club or the Hideaway, don't think it is worth it. LADIES Recommended: Dress, skirt, long pants, shoes, capri pants, elegant sandals. 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